Privacy Policy

Data Controller

This Privacy Policy explains how personal data is collected, processed and protected within the scope of the website and digital services managed by HELYU.

Collected Data

The following personal data may be processed within the scope of our services:

Purposes of Data Processing

• Provision of health informatics and telemedicine services
• Fulfillment of legal obligations
• Establishment and performance of contractual relationships
• Provision of customer support services
• Development of products and services
• Security and fraud prevention

Data Transfers

Your personal data may be shared with business partners, technical infrastructure providers and health professionals within the safeguards provided by data protection law. Cross-border data transfers are carried out in accordance with applicable data protection regulations.

Retention Periods

Personal data is retained for the periods stipulated in applicable legislation and for as long as required by the purpose of processing. Health data is retained for a minimum of 20 years in accordance with the Health Services Basic Law No. 3359 and related regulations.

Your Rights

Under applicable data protection law, you have the right to access, correct, delete, restrict processing, object, and portability of your personal data.